I can't say enough about what a pleasure it was working with Kayla. Kayla saw to it that the other cars I was interested in were clean and ready before we arrived. Turned out that the first car I arranged to see was still having service work done and was not available for a test drive yet. I added two more picks to the list via text messages with Kayla on the way to the dealership the next morning. I explained my interest in one car over the phone with her the evening before. That turned out to be very fortunate for us. A quick call to the dealership got me in touch with Kayla Van Hise. I looked at 100's of cars before finding a couple preowned gems offered by Mark Kia. We were looking to purchase a first car for our Son. I’m so happy with my experience I would buy another vehicle from James in the future - even with a long drive home! I understand they’ll be moving into a brand new place later in the year which looks much nicer. It’s an older dealership so there’s not much to the facilities, but that not what I really cared about. That part could have been better, considering I had a long drive home. My only complaint (and thus the 4 stars for the buying process) was having to wait about an hour to get in to see Rick. I appreciated the dealership’s willingness to work with me as an out of state buyer. James really went above and beyond to make me feel my business was valued. My vehicle was immaculate when I picked it up. James Fajardo, my salesperson, is FANTASTIC!!! He picked me up from the airport, gave me an overview of the vehicle and even took the time to follow up with the prep guys to get a slight scratch I didn’t notice on the vehicle buffed out. I feel I got a MUCH better deal than dealers in CO were offering, even with the “inconvenience” of traveling to AZ to pick up the car. I could figure out the exact cost of the vehicle ahead of time, which was helpful when comparing vehicles. I purchased a 2019 Mazda CX-5 online from Colorado from Mark Mazda.
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